Frequently Asked Questions

📦 Shipping & Fulfillment

How long does shipping take?
All BALLAHOLIC products are made on demand. Production takes approximately 5–7 business days, plus shipping time. Total delivery is typically 7–14 business days within the US.

Do you ship internationally?
Currently we ship within the United States. International shipping is coming soon.

How do I track my order?
You’ll receive a tracking number via email as soon as your order ships. Check your spam folder if you don’t see it within 7 business days.

🔄 Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items in original condition. Since products are made on demand, we cannot accept returns due to sizing — please check our size guide before ordering. View our full Refund Policy.

How do I start a return?
Email us at anthony@ballaholicclothing.com with your order number and reason for return. We’ll send you instructions within 1–2 business days.

Do you offer exchanges?
Because items are made on demand, we cannot offer direct exchanges. We recommend returning your item for a refund and placing a new order in the correct size.

👕 Sizing & Fit

How do I find my size?
Each product page includes a size guide. BALLAHOLIC fits true to size with a relaxed streetwear silhouette. When in doubt, size up.

What sizes do you carry?
Most styles are available in XS through XXXL.

💳 Payments & Orders

What payment methods do you accept?
We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, and Shop Pay.

Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. After that, production begins and changes cannot be made. Email anthony@ballaholicclothing.com immediately.

🏀 Brand

Where is BALLAHOLIC based?
BALLAHOLIC is designed in the US and products are made on demand domestically.

How do I get featured on your social media?
Tag us @ballaholicclothing in your photos for a chance to be featured!

Still have questions? Contact us — we’re happy to help. 👊